How It Works

Three steps. Five minutes a day. Results in 90 days or your money back.

1

Apply

Load the RootFusion Growth Serum into your brush reservoir or apply a few drops directly to your scalp. Target areas of thinning or concern.

2

Massage

Turn on your brush and massage in gentle circular motions for 5–10 minutes. The infrared heat activates the serum while stimulating circulation.

3

Transform

Repeat daily. Within weeks you'll notice reduced shedding and improved scalp health. At 90 days, the transformation speaks for itself.

90-Day Money Back Guarantee

Our Promise to You

At RootFusion, we believe so strongly in our products that we back them with a 90-Day Money Back Guarantee. If you don't see visible results after 90 days of consistent use, we'll refund your money — no questions asked.

What This Guarantee Covers

This guarantee applies to all RootFusion products purchased directly from RootFusion SA If after 90 days of following our recommended daily routine you have not experienced noticeable hair growth or scalp health improvements, you are eligible for a full refund.

Terms and Conditions

To qualify for our 90-Day Money Back Guarantee, the following conditions must be met:

1. Daily Use Requirement
The product must be used every single day (or as directed in our usage instructions) for the full 90-day period. Skipping days may affect your ability to claim the guarantee as consistent daily use is essential for the ingredients and technology to work effectively.

2. Photographic Proof
As part of your guarantee claim, you must submit dated photographs (with visible date stamps) showing your scalp/hair condition at:

  • Day 1 (starting point, before first use)
  • Day 45 (mid-point progress)
  • Day 90 (final result, if no improvement is visible)

These photos serve as documentation to support your claim and must be clearly dated. We may also request your order confirmation number to verify the purchase date and ensure the 90-day period is within the guarantee window.

3. Follow Usage Instructions
The product must be used according to the instructions provided. For the Growth Serum, this means applying the recommended amount daily. For the therapy brushes, this means using the infrared light and massage functions as directed.

4. Timely Claim Submission
All guarantee claims must be submitted within 95 days of the original purchase date. Claims submitted after this period may not be honoured.

5. Return of Product
You may be required to return the purchased product(s) to us before a refund is processed. We will provide return instructions upon approval of your claim.

How to Claim

To make a claim under this guarantee, simply email us at support@rootfusionsa.co.za with the following information:

  • Your order number
  • A brief description of the results (or lack thereof) you have experienced
  • Dated photographic evidence as outlined above
  • Confirmation that you have followed the daily usage routine consistently

Our team will review your claim within 5 business days and respond with next steps. If approved, your refund will be processed within 10 business days to your original payment method.

What We Stand Behind

Our guarantee reflects our confidence in the science behind RootFusion. Our products combine clinically researched infrared light therapy with potent botanical extracts including rosemary — shown in studies to be as effective as minoxidil 2% for promoting hair regrowth. We've helped over 10,000 South Africans restore their hair and their confidence.

But we understand that everyone's body responds differently. That's why we take all the risk — not you. Try RootFusion for a full 90 days. If it doesn't work, we'll make it right.

Still Have Questions?

Our team is here to help. Email us anytime at support@rootfusionsa.co.za and we'll guide you through the process.