FAQ
Frequently Asked Questions
Everything you need to know about RootFusion — from how it works to delivery, payments and results.
How long before I see results?
Most customers notice improvements in scalp health within 2–4 weeks, with visible hair growth becoming more apparent by 6–8 weeks. For best results, commit to the full 90-day routine. Everyone’s body responds differently, but consistency is key — daily use gives you the highest chance of seeing real transformation.
Do I need both the brush and serum?
For best results, yes. The Growth Serum is formulated to nourish and stimulate hair follicles, while the brush uses infrared light therapy to boost blood circulation and help the serum penetrate deeper into the scalp. Together they work synergistically. That said, the serum works well on its own if you prefer to apply it manually.
What payment methods do you accept?
We accept Yoco, credit cards and debit cards (Visa and Mastercard), and Apple Pay. All payments are processed securely through Yoco, a trusted South African payment gateway.
How does the 90-day guarantee work?
We’re so confident in RootFusion that we offer a 90-Day Money Back Guarantee. If you use the products daily as directed for 90 days and don’t see results, simply email us at rootfusionsa@beztfinds.co.za with your order number and dated photos of your progress. We’ll process a full refund, no questions asked. See our Money Back Guarantee page for full details.
Is this suitable for all hair types?
Yes. RootFusion is designed for all hair types and textures. Whether your hair is straight, wavy, curly or coily, the infrared light and botanical ingredients work at the scalp level to stimulate follicles. It’s especially effective for thinning hair, receding hairlines and patchy growth.
How long does delivery take?
We offer free delivery across South Africa. Orders are dispatched within 1–2 business days and typically arrive within 5–8 business days depending on your location. You’ll receive a tracking number once your order ships.